Contact
We're here to help.
Have a question or found an issue? Reach the PurityIQ team directly. A real person reads every message.
Response time
We respond to every message within
2 business days
What to include
- A short description of what's happening (or what you need).
- Your iOS version and PurityIQ app version, if it's a bug.
- For missing products, the product name and barcode if you have it.
- For billing or refunds, note that all payments are handled by Apple. Visit reportaproblem.apple.com for refund requests.
Other resources
- Support & FAQ. Quick answers to common questions.
- Privacy Policy. What we collect and why.
- Terms of Service. The agreement governing your use of PurityIQ.
Company
PurityIQ is built by AR Company. Press and partnership inquiries are welcome at the same address. Please add "Press" or "Partnership" to your subject line so we can route it quickly.